1/16/2024 0 Comments Swa flight attendant![]() ![]() “There’s some real archaic, not just technologies and not just work rules, but archaic ways of thinking that have to change,” added Massoni. Massoni said that these backlogs worsened during the holiday meltdown, making employees stand on hold for up to seven hours before they could get through. ![]() Fixing technology issues and other archaic systems that impact passengers and disproportionately impact frontline aviation workers, including flight attendants.Īccording to NBCDFW’s report, workers are still using a system built in the 1970s that delays routine procedures like checking in for work or calling out sick for hours.Creating a modern reserve system that meets the needs of both the operation and employees and ending the unsafe practice of putting flight attendants on 24-hour on-call shifts.The union said a lack of hot food and sometimes even hotel rooms leave flight attendants with little to eat and sometimes sleeping on the airport floor. Providing access to food and a safe place to rest when traveling on the job.Paying flight attendants for time worked, including when passengers are boarding and when flight attendants are required to work outside of hours originally scheduled.This means that the approximately 16,000 flight attendants employed by the airline have been working without a new contract for four years. According to NBCDFW, these negotiations have been ongoing since 2018, well before the pandemic added stress to the airline industry. With the “ Make It Right” slogan, the union is negotiating several improvements to their working conditions. 2022’s system meltdown.Īccording to a statement released by SWAPA, pilots at the airline had been sounding the alarm about SWA’s outdated crew scheduling and IT processes for years but the airline ignored their warnings. The hearing was part of the Committee’s investigations into the Dec. On February 9, Captain Casey Murray, president of the Southwest Airline Pilot Association (SWAPA) testified before the US Senate Commerce, Science & Transportation Committee during a hearing about strengthening airline operations. TWU Local 556 is not the first workers’ organization to speak up after last year’s disaster. Read the press release from #TWU556 /uuCzyTSHvd- TWU Local 556 December 26, 2022 For our customers and our crews, Southwest Airlines has to Make It Right! #MakeItRightSWA Just last month, Southwest’s pilot union voted to authorize a strike.We are tired of saying "I’m sorry," to our customers when we are faced with the same obstacles. "This extensive negotiation looks messy, but doesn’t impact travelers at the end of the day," Keyes said.Ĭontract negotiations are still in the works for Southwest Airlines pilots. Southwest Airlines workers have demanded improvement of working conditions, including an increase in pay and an upgrade to the airline’s dated scheduling software, especially after the 2022 holiday travel debacle that left hundreds of thousands of people stranded. Recently, flight attendants picketed outside Dallas Love Field Airport. It’s no surprise they were able to come to an agreement here," he said. ![]() So you can imagine the airline is eager to not have another PR nightmare. "This comes on the heels of the meltdown in the December/Christmas/New Year period. ![]() Scott Keyes is the founder of, which helps travelers find cheap flights. It revealed negotiation sessions took place last week.įor the first two weeks of June, the final contracts will be presented and reviewed, but the details can’t be revealed until they’re finalized. The union's prior contract expired in 2018, but discussions kept getting stalled due to the COVID-19 pandemic and multiple systemwide meltdowns.Īn email was sent out to the nearly 19,000 Southwest Airlines flight attendants, part of the Transport Workers Union Local 556. Southwest Airlines flight attendants and mechanics received a notice negotiations between its workers’ union and the Dallas-based company have resulted in an agreement. Now, the month of June will be dedicated to drawing up the details, which are yet to be released. There are many steps in this process for a new contract, but we know an agreement has been made. ![]()
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